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BlueHost Reviews By Real Users and Our Expert [2018]

8
Overall Score

Based On 36 Reviews

  • Reliability
    8.1/10
  • Uptime
    8.1/10
  • Support
    7.8/10
  • Pricing
    8.1/10
  • Features
    8.1/10
  • Reliability
    0
  • Uptime
    0
  • Customer Support
    0
  • Pricing
    0
  • Features
    0

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BlueHost User Reviews

Simply the best

| Service Used: Shared Hosting | Last Hosting:

Bluehost has helped me in every way possible and the servers have been excellent so far. I'm glad I went with them.

Terrible Support

| Service Used: Shared Hosting | Last Hosting:

The chat support is clearly outsourced to the lowest bidder. Support agents only have a very limited grasp of the English language and don't seem to have much experience in troubleshooting the most basic of hosting issues.

Very Bad Experience

| Service Used: Shared Hosting | Last Hosting:

The worst hosting service ever. I had a shared hosting for a very cheap price. That was ok, but since I got more and more traffic, I decided to migrate to a cloud hosting service. And troubles have started since. Downtime, lost data, customer service unable to answer, site redirection to a site which has nothing to do with mine.

Recommended

| Service Used: Dedicated Hosting | Last Hosting:

Used for several years and been satisfied. Customer support is by ticket and so not instant but on the few occasions I needed to contact them they were helpful. Wouldn't hesitate to recommend them to anyone needing a dedicated server plan.

Slow Support But Good Servers

| Service Used: VPS Hosting | Last Hosting:

A lot of complaints on this site boils down to the lack of experience and knowledge that many users of the Bluehost services have. That's no surprise of course since Bluehost offers affordable starter services which attract many amateurs. I never experienced any technical, security or performance issues over the last 3 years. However, I would agree that their support is rather slow.

Not Planning To Continue

| Service Used: Shared Hosting | Last Hosting:

So I've been with them for a few years and even though their customer service isn't the best I was shocked when they auto-renewed my hosting for 3 years and charged me $400. It's unbelievable. I hope they get this fixed for me because I don't plan to continue.

Very Nice Company

| Service Used: VPS Hosting | Last Hosting:

Excellent and responsive service! I had an issue with billing that I had no clue about, they not only informed me quickly and gave me other options, they also settled the issue very quickly once I decided what to do moving forward. Thanks Bluehost!

Waiting Forever

| Service Used: Shared Hosting | Last Hosting:

I was under the impression this was a good hosting site, but it is terrible. I have been trying to get hold of someone on the chat for nearly an hour. same message as last night and night before "Sorry we are experiencing long waiting time!!!!!"

Very Helpful

| Service Used: Dedicated Hosting | Last Hosting:

I've had my site up for a few years now and had no problems they always been really helpful and able to answer all my questions I would recommend to others. I am currently using their dedicated servers on my website.

Nice Experience

| Service Used: Shared Hosting | Last Hosting:

Have been using their hosting services (shared) for 6 months now. Running 5 websites and have nothing bad to say. Had to contact support two times for different questions and got answers within 3 hours tops.

8.6
Expert Rating
  • Reliability
    9/10
  • Uptime
    8.5/10
  • Support
    8/10
  • Pricing
    8.5/10
  • Features
    9/10
Written By: SHP Expert

BlueHost Expert Review & Rating


Bluehost offers affordable, reliable and efficient hosting service. No matter you are a novice or an advanced user, Bluehost Hosting Services are going to fulfill your demands. The customer support is top notch. Novice users can contact the company experts anytime and gain valuable insights. The most amazing thing about it is that they are still trying to improve. Their services will never disappoint you!

This review will help you to justify the company level. Bluehost is a group of companies with expertise in hosting since 2003. It provides many hosting services. However, some issues regarding late replies from Customer Support and Downtime may force you to think otherwise. However, two average points against a large list of impressive features, who wins? You decide.

 

Overall Rating

9/10


Price: $3.95

Visit BlueHost

Bluehost is a leading web hosting service. Presently, it hosts over 2 million websites which is admirable. They are inexpensive and provide tons of features which can incline you towards signing up for them. This review will cover all basics features, pros and cons as well as the support which Bluehost offers. This will help you build better insights concerning Bluehost web hosting service.

Bluehost offers one-click installation to WordPress which is quite good for the first time users. 12 AM or 12 PM, the time does not matter if you have chosen Bluehost. It will be available for you 24/7. What more? Wordpress core team recommends bloggers to use Bluehost web hosting service. This spices up the entire idea and sides with it increasing its appeal.

Many would fret over the fact that these many features would lead towards one stop: HIGH PRICE. Despite so many features, Bluehost is one of the cheapest web hosting service available in the market. Yeah, you heard it right. You don't need to care about the finance part. The affordability and functionality of Bluehost make it one of the top web hosting service provider. You can avail free templates from Weebly as well as obtain free CloudFlare CDN if you choose Bluehost.

As we mentioned, the support offered by Bluehost is impressive. They have a team of dedicated experts who work for the betterment of websites. You are going to get the latest hardware and tools to build your site via the best resources on Bluehost. The 1TB storage provided by Bluehost is going to amaze you as well. You can also avail at least three IP addresses per plan.

Bluehost makes the use of Virtual Private Server (VPS) easier for first time users as their experts will give you every minuscule detail of each package. How would this help? You will choose the perfect package for yourself and build a better site. Bluehost also grants users a chance to use SiteLock Security to enhance the security part of your website. On the other hand, Automated Data Backups are going to save you a lot of trouble. In a nutshell, this is the best web hosting service for you.

The upcoming points will cover the aspects of Bluehost in a detailed manner. The review is based on the actual statistics. Also, we share our experience with Bluehost. We know that experience matters and can help people to choose the best service for them. This fact is the reason why we have provided a separate section for users to share their experience. Please share your user expertise in the user's section if you have used Bluehost in the past.

Shared Hosting Rating

9/10


Price: $3.95

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The prices are stacked up as the competition is high. The plans differ by add-on domains. It follows a simple policy. Do you want to more add-on domains? Then you pay more. That is all. The plans are affordable. They are categorized in four categories: Basic [$3.49/month], Plus [$5.95/month], Prime [7.49/month] and Pro [13.95/month].

Bluehost started providing shared accounts since its initiation. As of now, they offer more services. However, Shared hosting plans provided by Bluehost are still one of the best and most appealing. You get one free domain, 24/7 live chat support as well as various options for customizations. Customization options include PHP.ini, .htaccess modification support and Secured Shell Access.

Why should you opt for Bluehost Shared Hosting?

Bluehost specializes in Shared Hosting Services. They justify their specialization by providing impressive features. Bluehost offers LAMP set-up and cPanel to users as their fundamental features. Let’s have a look at why you should opt for Bluehost Shared Hosting Services.

Feature divided across plans efficiently. You can choose plans according to as per your requirements. Each upgrade will have additional features.

  • One free domain for one year with each shared hosting plan.
  • Automatic daily backups of website data.
  • Standard cPanel integrated with Google Apps, Page Speed Grader, and other tools.
  • Lots of customization options including PHP.ini, .htaccess modification support and Secured Shell Access.
  • 24/7 Live Chat Support to users.
  • Account Isolation Technology, built-in CDN support, Unique IP, SSL, SiteLock security, Unlimited email accounts and tons of other features.

Pricing

Bluehost has been reliable for shared hosting services for various reasons. One of these reasons includes the reasonable price tag which is attached to the service. As there are four plans, you can choose either one of them to get started.

It is debatable to opt for the Basic plan as it is limited to only one domain and other shared web hosting services provide better plans comparatively. However, you can sign up for the Plus plan by playing extra $2. With Plus plan you can host unlimited sites. Prime offers similar features which existed in Plus plan in addition to  SiteBackup Pro and One Domain Privacy. Additional features of Pro plan include Enhanced Prime Plan Features, One Dedicated IP and SSL Certificate.

You'll be asked for renewing these plans each per month. Using our coupons, you can avail discount and sign up as well as renew plans at a much lower price.

Pros

  1. Hosting service at cheap rates.
  2. Easy to manage web pages
  3. Easy to upgrade
  4. 24/7 customer support

Cons

  1. Web sites are subjected to the same server. This can affect the performance of your website.

Cloud Hosting Rating

8/10


Price: $6.95

Visit BlueHost

Cloud hosting differs from Shared hosting in various ways. The main difference between them is that on Cloud is hosting your website data on more than one server. Shared Hosting provides hosting on only one server. Bluehost offers cloud services at a reasonable rate of $5.95/month which is much lower than the market price.

Despite it being cheap, the security it offers is impressive. Your website data is website data is mirrored across three servers. If one of these servers fails, your data is transferred onto next server. It increases your website loading speed as well because of global CDN and caching layer. The flexibility, affordability and appealing features make Bluehost Cloud Hosting services one of the best.

Why should you opt for Bluehost Cloud Hosting?

Bluehost Cloud Hosting will assure you that your website data will never be lost. After mirroring your site data across three servers, there is no chance of losing any website data. Automated Migration acts as the most appealing feature for Bluehost Cloud Hosting Service.

Dedicated IP, Domain Privacy, 1-Click Resource Scaling, SSL certificate and the anti-spam feature is included in Bluehost Cloud Hosting Service. Features vary depending on plans.

  • Standard cPanel integrated with Google Apps, Page Speed Grader, and other tools.
  • Website data is mirrored across three servers. If any server crashes down, then the data is transferred to another server. Theoretically, there are zero chances of three servers failing at the same time.
  • One free domain for one year with each cloud hosting plan.
  • You can check your website's status at a glance easily via dashboards. Bluehost Cloud Hosting Service offers a simpler interface for users.
  • Powerful CPU avoids any chances of downtime. High traffic will never trouble your site performance.
  • 24/7 Live Chat Support to users.

Pricing

There are three plans available for users: Starter, Performance, and Business Pro. Business Pro has the best features compared to other plans. A brief review of each plan can be stated by initially starting the talk with the Starter pack.

The Starter pack is limited to one website with unmetered bandwidth. The plan has comparatively less powerful RAM of 2GB, maximum 100 email accounts with 500MB for email storage. Local Caching and 1-Click Resource Scaling is included in this plan. Opt for it if you have less budget, you will be asked to pay $6.95/month.

Performance pack is the most stable pack. You will get unlimited bandwidth and storage space. Additionally, spam experts feature is included in this pack. Every feature of Starter pack in enhanced in Performance pack. Business Pro pack similarly improves all features of Performance pack with an addition to Dedicated IP, SSL Certificate, Domain Privacy and Automatic Migration. Performance pack charges $8.95/month whereas Business Pro pack charges $13.95/month.

Pros

  1. Automated Migration: Website data mirrored across three servers to prevent any fail-over.
  2. Easy to manage web pages
  3. Better accessing speed due to built-in CDNHigh security
  4. 24/7 customer support

Cons

  1. The basic package will limit your options because of relatively less bandwidth and disk space.

Dedicated Hosting Rating

8.9/10


Price: $79.9

Visit BlueHost

Dedicated Hosting Service provided by Bluehost is highly customizable. You gain root access to manage the operation system entirely. Despite this feature being tailor-made for advanced users, novice users can use the 24/7 live chat option to remove their doubts and manage their server.

Bluehost makes it easy to upgrade to higher plans. You can upgrade your RAM and bandwidth as per your requirements anytime. Bluehost Dedicated Hosting Service offers multi-server management. You can add the other Dedicated or VPS or Shared and manage them from the same place.

Enhanced cPanel provides additional customization features to users. Bluehost uses OpenSource to improve the speed of your website. They have named this feature as 'Extreme Speed.' Bluehost creates and maintains their servers. They have a team of experts to avoid any technical complications in working with user's website.

Why should you opt for Bluehost Cloud Hosting?

  • Each server is built-in by experts team of Bluehost. They use OpenSource to provide Extreme Speed.
  • Users gain root access, thus, get full control of their server.
  • Bluehost provides RAID1 support to protect your data.
  • You can add VPS, Dedicated and Shared Hosting Service to your existing account and manage them at the same time.
  • Enhanced cPanel based interface allows users to manage websites, domains, emails and other resources from the same place.
  • Bluehost offers 30-Day Money Back Guarantee to users.
  • 24/7 Premier Live Chat Support to users.

Pricing

To match up with the high price, Bluehost leaves no stone unturned in giving premium features to users. They have three hosting plans: Standard, Enhanced, and Premium. Each plan offers four cores and eight threads to guarantee better performance. Every plan includes one domain.

The dedicated hosting service plan starts at $79.99/month to sign up for the Standard plan. The user gets three IP addresses, 5TB of bandwidth storage, 4GB RAM, and 500GB mirrored storage. Enhanced plan upgrades the Standard plan to four IP addresses, 8GB RAM, 10TB of bandwidth storage and 1TB mirrored storage. Enhanced plan is offered at $99.99/month.

The Premium plan offers five IP addresses, 16GB RAM and 15TB of bandwidth storage with existing Enhanced plan features. Domain Privacy as an add-on is available for Premium plan as well.

Pros

  1. Extreme Speed feature
  2. Multi-Server Management
  3. Enhanced cPanel
  4. Bluehost creates and maintains their servers
  5. 24/7 premier customer support

Cons

  1. No SSL Certificate and Free Migration feature

Wordpress Hosting Rating

9/10


Price: $19.99

Visit BlueHost

Wordpress is an open source program which avails users to build websites. Most people in the world use Wordpress to construct their sites as it offers useful plug-ins and various customization features to users. Bluehost designs and makes servers to give users a chance to take full advantage of Wordpress features.

Bluehost Wordpress Hosting technology guarantees better performance to users. These technologies include enhanced cPanel and true scalability. Moreover, Wordpress recommends users to opt for Bluehost as well.

Bluehost offers Optimized Wordpress Hosting Service with enhanced features compared to the Bluehost Normal Wordpress Hosting Service. You can run backups, use built-in custom hardware and upgrade your CPU & RAM in this plan. Extreme Speed, SideLock security, and enhanced CDN are other important features of this plan. Price varies according to the features.

Why should you opt for Bluehost Wordpress Hosting?

  • You can set-up Wordpress and manage all installation with one click.
  • Enhanced cPanel based interface allows users to manage websites, domains, emails and other resources from the same place.
  • You can get access of Custom Hardware and Advanced CDN to improve the performance of your site if you opt for Optimized Wordpress Hosting Service. Also, SideLock security enhances the safety of your website.
  • Bluehost offers Money Back Guarantee to users.
  • 24/7 Live Chat Support to users.
  • Wordpress itself recommends its users to sign up for Bluehost Wordpress Hosting Service.

Pricing

You will get one free domain, unmetered bandwidth storage and one SSL certificate with each plan. The Normal Wordpress Hosting Service has three plans: Basic, Plus and Prime.Basic plan has limitations in storage and website. You are limited to one site with five email accounts.

On the other hand, Plus and Prime plan upgrade all these features to unlimited. Plus plan has additional Spam Experts along with these universal features. The Prime plan has all features of Plus plan with an addition to one domain privacy and SiteBackup pro.

Optimized Wordpress Hosting Service of Bluehost has four plans: WP Standard, WP Enhanced, WP Premium and WP Unlimited. All of them include one domain and get one IP address each. Storage and Backup storage gets doubled with an upgrade in plans. The number of visits/month changes depending on higher plans. As Ultimate plan allows unlimited visits which decrease to 600 million to 300 million to 100 million as the plan level lowers down.

Other three plans have SiteLock CDN/WAF Pro while Standard plan offers SiteLock CDN. Standard Plan and the Enhanced plan has one free SSL certificate and SiteLock Pro. Comparatively, Premium plan has SiteLock Premium and Positive SSL. The Ultimate plan offers best features with SiteLock Enterprise and Positive Wildcard SSL. The Standard plan starts at $19.99/month, Enhanced plan at $29.99/month, Premium plan at $39.99/month and Ultimate plan at $49.99/month.

Pros

  1. One-Click Wordpress Installation
  2. Recommended by Wordpress
  3. Enhanced cPanel
  4. 24/7 customer support
  5. Custom Hardware, High Security and additional upgrades for those who opt for Bluehost Optimized Wordpress Hosting Service.

Cons

  1. Relatively lesser control over your website
  2. Optimized Wordpress Hosting Service plans are costly

VPS Hosting Rating

7/10


Price: $19.99

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Virtual Private Server (VPS) Hosting Service provides an alternative to users who don't want to opt for Shared or Dedicated Hosting Service. To be more informative, you can use a virtualized server to gain benefits of a dedicated server using a shared server.

It is quite complicate to understand, but a virtualized server is a shared server which has features of the dedicated server. This is for users who can't afford Dedicated Hosting Service. With VPS Service you can avail the same benefits to some extent at an affordable price. Many customers share the same server in VPS Hosting. However, the client does not need to maintain the server. The user is simply sharing the particular server. VPS Hosting is considered as the simplest hosting service.

Bluehost virtualized servers are built in-house using SSD storage. They are more flexible compared to Shared hosting servers. Bluehost VPS Service offers four plans for users: Standard, Enhanced, Premium and Ultimate.

Why should you opt for Bluehost Wordpress Hosting?

  • Enhanced cPanel based interface allows users to manage websites, domains, emails and other resources from the same place.
  • The virtualized server is built using the latest cloud technology to offer you high flexibility.
  • You can add VPS, Dedicated and Shared Hosting Service to your existing account and manage them at the same time.
  • Bluehost offers Money Back Guarantee to users.
  • The performance and features they offer at this price is appealing.
  • 24/7 Live Chat Support to users.

Pricing

As it is mentioned that Bluehost VPS Hosting Service consists of four plans: Standard, Enhanced, Premium and Ultimate. Each plan has two cores, unlimited bandwidth storage, one included domain and 30-day money back guarantee.

The SSD storage increases from 30GB to 60GB to 90GB to 120GB in ascending order with the plans. Standard plan offers 2GB RAM and features as mentioned earlier with one IP address for $19.99/month.

Enhanced, Premium and Ultimate plans give two IP addresses. The main difference is in price and RAM size. Enhanced plan has 4GB RAM and charges $29.99/month. On the other hand, Premium plan has 6GB RAM with a rate of $44.99/month attached with it. The Ultimate plan has the highest RAM size of 8GB. You can sign up for an Ultimate plan for $59.99/month.

Pros

  1. Less expensive than Dedicated Hosting Service
  2. Multi-Server Management
  3. Enhanced cPanel
  4. 24/7 customer support
  5. Dynamic resources and additional features to guarantee better performance.

Cons

  1. Technical skills are required to manage the server.
9.2

Reliability

Bluehost has a clean and straightforward interface. The ease of use rating of Bluehost is always on the mark. Installing Wordpress with one click, what more can someone hope for? You would never feel that anything at Bluehost is complicated as they support their clients 24/7 through live chat service. They are in this industry since 2003. With the reliability they offer, Bluehost is never going to disappoint you.
9.5

Uptime

Bluehost offers 99.9 percent uptime guarantee. This guarantee sticks to standard guarantee which each web hosting site assures. We monitored their uptime and came up with one statement. You will never have any issue with Network and Server Uptime if you opt for Bluehost.
9

Support

The customer support granted by Bluehost is impressive by every means. However, we had some issues with them because of late replies. Though, every answer solves your problems. The late reply issue struck us once, but Bluehost officials apologized for the inconvenience and guaranteed that it won't happen again. The 24/7 live chat options avail every user to solve their problems ASAP.
8.9

Pricing

Plans offered by Bluehost are affordable. The level of service they offer at this price make them one of the best value for money options. People usually state that comparatively Bluehost is costlier. However, the features they offer are as much better. Higher the money, Better the features. Bluehost follows this policy. You can use coupons provided by us to sign up for Bluehost at much cheaper rates!
8.4

Features

The features provided in each hosting service are unmatchable. However, people would complain that the starter/basic plans have fewer features. As we mentioned, Higher The Money, Better The Features. Bluehost already compromises its initial cost to give a discount to users. You can either upgrade or choose starter/basic plans to test Bluehost. Though, we guarantee that you will want to upgrade because Bluehost Hosting Services are worth it.

About BlueHost

Bluehost was founded by Matt Heaton and Danny Ashworth in Provo, Utah. Since 1996, Bluehost and its sister companies have hosted over 2 million domains. These sister companies include HostMonster, FastDomain, and iPage. Bluehost was acquired by Endurance International Group in 2010. Business achievement count of Bluehost has aided it to maintain regular position in the list of top 10 hosting companies. Wordpress itself recommends users to opt for Bluehost. This relationship has strengthened over the past decade. Bluehost has a dedicated team of Wordpress experts to support users. No one understands functioning of Wordpress better than Bluehost. The support offered by experts can be availed anytime throughout the day. Bluehost has a large variety of tools to give high customization features to clients. It provides complete web solutions which can be availed by novice users to clear any misconceptions and have a more precise point of view. Add-on products are available with each hosting plan. Also, Bluehost understands the needs of users because of which it allows users to upgrade to higher hosting plan freely.

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