Cloudways Reviews By Real Users and Our Expert [2018]

9.5
Overall Score

Based On 8 Reviews

  • Reliability
    9.4/10
  • Uptime
    9.6/10
  • Support
    9.6/10
  • Pricing
    9.3/10
  • Features
    9.6/10
  • Reliability
    0
  • Uptime
    0
  • Customer Support
    0
  • Pricing
    0
  • Features
    0

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Cloudways User Reviews

Best Support Staff

| Service Used: VPS Hosting | Last Hosting:

This is undoubtedly one of the best hosting sites I have ever seen. I am happy doing business with them and I am certain of one thing and that is, I will continue to do all my business with them only. The customer service is out of the world and they know the answer to everything. all your queries will be answered in moments. Extremely happy.

On Cloud Nine

| Service Used: Wordpress Hosting | Last Hosting:

I am just feeling out of the world after getting my business done with them. Cloudways is a team of exceptional technicians who get rid of the problems of the customers in practically no time so that they get their website up and running.

Fantastic

| Service Used: Cloud Hosting | Last Hosting:

There is just one word for the Cloudways' service. Fantastic. The speed is excellent and the technical team is too good. They helped me solve a major problem which I was facing in a few moments which helped me run my business smoothly. Kudos!

Helpful Service Provider

| Service Used: VPS Hosting | Last Hosting:

If you are new and want a service provider, do not look beyond Cloudways. Such great service providers these guys are. They are top notch when it comes to customer service. In addition to that, the hosting is too fast, works like a flash. All in all, I am extremely delighted to be doing business with them.

Reliable source with some fantastic features

| Service Used: Shared Hosting | Last Hosting:

I have been using Cloudways for more than 15 months now and it is amazing. Performance wise, it is excellent. Also, the prices are cheap in comparison with other hosting providers. Cloudways is a perfect choice for both small and big firm owners. Servers speed is very good and my site hardly faces any type of downtime.

Satisfied Customer Support

| Service Used: Cloud Hosting | Last Hosting:

Customer support is awesome.my queries are solved in very less time and customer support is active 24/7.The guarantee of hosting is permanent as my site never went down past 8 months.Simply It is the best Hosting Provider I met.

Brilliant service and support

| Service Used: Shared Hosting | Last Hosting:

The support staff of the company is amazing. They provide the solution to all my queries in few minutes and are 24/7 active. The uptime guarantee is totally legit as my site never went down in the span of 8 months. It is simply the best hosting provider I met in my life.

Fully satisfied with their services

| Service Used: none | Last Hosting:

I am using Cloudways now for more than 6 months. There are simply no faults or any kind of glitches in the performance of Cloudways. The premium plan of the website comes with an amazing support team to backup in case of any fault. The members of this support team are professional and highly knowledgeable.

1
8.6
Expert Rating
  • Reliability
    9/10
  • Uptime
    8.5/10
  • Support
    8/10
  • Pricing
    8.5/10
  • Features
    9/10
Written By: SHP Expert

Cloudways Expert Review & Rating


Cloudways offers many package options to customers for choosing a plan that can satisfy their requirements with ease. Their support team monitors each server daily throughout the day and provides technical solutions to customers. The company works in unison with many global companies that are the reason why it has a global customer base. It is one of the best cloud hosting companies that is fueled with an amazing set of features and scalable resources to curb your needs while your website grows. The 30-day money back guarantee gives additional confidence to viewers for trying out their services.

Overall Rating

9/10


Price: $7/mo

Visit Cloudways

Cloudways is a web hosting company that focuses on providing premium cloud hosting services to customers. It highly focuses on the growth of your website while you are busy with the development of your business. It is one of the few companies in the web space that offers affordable plans in addition to a fantastic set of features to customers. As of now, the company only provides Cloud Hosting service to people around the world.

One of the salient features of Cloudways is their impressive load time. It is relatively much lower compared to other web hosting companies. Additionally, their infrastructure is planned to offer high speed, performance, and security to its clients. The company has a 30-day money back guarantee attribute attached to their plans. Thus, if the customer is not satisfied with their web hosting service, they can ask for a refund from Cloudways anytime.

The upcoming points will cover various aspects of Cloudways in a detailed manner. The review is based on the actual statistics. Also, we are sharing our experience with Cloudways because we know that experience matters and it can help people to choose the best hosting services for them. This fact is the reason why we have provided a separate section for users to share their experience. Please share your user expertise in the user's section if you have signed up for Cloudways in the past.

Cloud Hosting Rating

9/10


Price: $7/mo

Visit Cloudways

Cloudways’ Cloud Hosting services contain auto-scalable Kyup Containers that are website servers capable of handling high traffic. In addition to the high-performance guarantee, they assure that the site is always active averting any kind of downtime. The user can choose custom cloud infrastructure and deploy their managed servers with few clicks. The server has multiple application support as it is specifically made for hosting PHP-based web applications. Actually, each cloud server comes with dedicated resources such as CPU, Storage, RAM and IP so that users have full control on creating applications.

The hosting company offers various 1-click attributes for cloning, backup & restore, domain mapping and scaling. The expert’s team of Cloudways monitors each server 24/7. The servers are additionally protected by firewalls to maintain a secure environment. Check out their plans:

Why Opt For Cloudways Cloud Hosting Services?

  • Security: Each cloud server is protected by firewalls and has numerous other security feature to ensure that a safe environment is established.
  • Backups: Cloudways provides two options to users for setting up backups. You can set up automatic backups of your cloud server image or manually backup your server any time as per your preference.
  • Uptime: The hosting company guarantees 99% high uptime rate and assures that the website never experiences any downtime.
  • 30-Day Free Trial: Users can sign up for the smallest two hosting plans on a 30-day free trial.
  • Migration: Cloudways offers one site migration at no extra cost.
  • Support: User can contact the hosting company anytime throughout the day availing its premium support.

Pros

  1. High Uptime
  2. User Friendly Control Panel
  3. Unlimited Installations Allowed
  4. Premium Support
  5. Automatic Backups

Cons

  1. No cPanel
  2. Requires Skilled User
9

Reliability

The authenticity offered by Cloudways is appreciable considering the fact that they have strengthened their security incredibly. In addition to amazing security features, users can also set up automatic backups of cloud server images. The expert’s team of Cloudways offers cloud hosting solutions throughout the day and monitors each cloud server throughout the day without any breaks.
8.8

Uptime

Cloudways guarantees high uptime rate of 99% to customers. Informatively, the web hosting company has partnered with top cloud providers in the industry to offer world-class performance. The websites hosted on Cloudways have 45-50% better load times compared to other sites, all thanks to the amazing technology used by Cloudways.
8.8

Support

Cloudways offers fantastic support to users. Every customer who has signed up for Cloudways in the past appreciates their customer support service. Users can contact the support team via phone call, live chat or email anytime throughout the day. Moreover, the web hosting company has pages consisting of answered FAQs and knowledgeable articles to provide solutions to users regarding billing, technical queries and sales with ease.
9.3

Pricing

Cloudways’ cloud hosting plans vary according to memory sizes based on client’s needs. The small plan of Cloudways comes at the cost of $5 a month with 20GB memory and 1TB bandwidth. In addition to cheap plans, the most striking attribute of Cloudways’ pricing strategy is their free trial availability. The smallest packages of Cloudways come with a 14-day free trial. Thus, a customer can choose the free trial and experience all the amazing features and premium support of Cloudways without paying money. If the client is satisfied with the hosting service provided by the company, they can sign up for any of their plans with an initial 30-day money back guarantee.
9.6

Features

Cloudways has an easy-to-use interface that will please the eyes of the user. The security feature of the cloud hosting company keeps a record of whitelist IP addresses that user uses every time. It also lets the user set up automatic backups. The cloud server is monitored throughout the day. Precisely, Cloudways’ UI displays a graph containing the load time of your cloud server. Thus, you can gain insights concerning the performance of your website 24/7. Also, users can manually set up backup schedules as per their preference. The user can directly configure services like MySQL, cache memory and Apache using ‘Manage Services’ option. The installation of applications is possible with the aid of ‘Application Add-on’ option. Cloudways guarantees 45-50% better load time compared to other hosting services because of their VMAN stack configuration. All the servers are secured due to the existence of firewall that prevents unauthorised access and hacking attempts.

About Cloudways

Cloudways is a web hosting company formed by Uzair Gadit, Aaqib Gadit and Pere Hospital in 2009. The headquarters of the company is located on the island of Malta in Europe. Moreover, they have offices in Spain and Dubai as well. Previously, their staff helped over 8000 users from many different countries to launch more than 12,000 servers and 25,000 web applications. The main aim of the company is to allow its customer to concentrate on expanding their business and let Cloudways handle the hosting part efficiently. As of now, the company only offers cloud hosting services.

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