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Digital Ocean Reviews By Real Users and Our Expert [2018]

7.3
Overall Score

Based On 18 Reviews

  • Reliability
    7.4/10
  • Uptime
    6.8/10
  • Support
    7.4/10
  • Pricing
    7.5/10
  • Features
    7.5/10
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  • Uptime
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Digital Ocean User Reviews

Average hosting

| Service Used: Cloud Hosting | Last Hosting:

Digital Ocean has its own ups and downs, they aren't yet a world class hosting company for me. They have flaws and a lot of them for that matter. Not happy.

Easy To Use But Could Be Better

| Service Used: VPS Hosting | Last Hosting:

DigitalOcean have an easy to use control panel & API to deploy and manage instances, though there are cheaper choices around which can be equally as good.

User-Friendly

| Service Used: Shared Hosting | Last Hosting:

It worked very easily "out of the box" and the interface is super nice too. They also provide a large amount of resources on just about anything that is linux-server in a way that is mostly complete but I assume would also be acce ssible to people who are less familar with the topics talked about. When I ran out of credit by accident, my server was not shut down - I instead received a mail notification and my balance just kept dropping below zero.

Terrible Tech Support

| Service Used: Shared Hosting | Last Hosting:

Technical support is terrible!! I'm working with DigitalOcean over the last 3 years. In this period, I needed to have technical support twice only but both of times they let me down so badly!! They may be giving a good service with a good price but this is not making them "good" if they are not there to help you once you needed.

Website Down

| Service Used: Cloud Hosting | Last Hosting:

Normally if you click on an invoice it takes you to a place where you can make a payment correct? Not in Digital Ocean when I click on my invoice it takes me a page that says my account is now on hold thus my website is not workin g and that I need to contact the biller. I am the biller as well to this account and try to make a payment and it wont let me. Very frustrated at this company and am looking for another one at this time

Reliable hosting provider at a great price

| Service Used: Cloud Hosting | Last Hosting:

DigitalOcean is definitely one of the best hosting companies I have ever used. The service is reliable, easy to use, and very low cost. I have only had one outage the entire time I have used this service, and I was notified 4 days in advance too the maintenance.

Simple and Reliable Hosting

| Service Used: Wordpress Hosting | Last Hosting:

Digital Ocean offers an amazing interface along with large amount of informational resources. The complexity of it is really low, a reliable user friendly hosting service indeed. I've been a user since the past few months and I definitely recommend Digital Ocean to the people reading this review.

Well informed

| Service Used: Shared Hosting | Last Hosting:

The hosting is fast and reliable which is the best part of this hosting. Another thing is that this hosting site provides all the valuable information beforehand with which the customer does not face many problems.

Good Experience

| Service Used: VPS Hosting | Last Hosting:

Digital ocean is one of the service which you can afford easily and is best hosting service in market at present.Uptime of the website is good so this can take good care of your business.

Good web host with fantastic features

| Service Used: VPS Hosting | Last Hosting:

Digital Ocean is a promising web hosting company. If you are looking for a user-friendly web host, then Digital Ocean is a great choice. The interface is simple and cPanel is quite helpful. The whole staff is supportive in nature and understanding. Overall, Digital Ocean is a decent hosting provider.

12
8.6
Expert Rating
  • Reliability
    9/10
  • Uptime
    8.5/10
  • Support
    8/10
  • Pricing
    8.5/10
  • Features
    9/10
Written By: SHP Expert

Digital Ocean Expert Review & Rating

As DigitalOcean is comparatively new in the Cloud Hosting market, you can get some great features at a low price. However, there are certain disadvantages which can act against it, but they can improve a lot in these departments. “More experience leads to many improvements.”

As of now, DigitalOcean is one of the best cloud hosting options considering their price and the benefits attached to it. For a cheap option, sign up for DigitalOcean without having any second thoughts. Its custom control panel and bandwidth features are impressive. Flexible API adds more value to their ease of use section. We recommend it to users who want to upgrade from shared hosting to a cheap and reliable cloud hosting.

Cloud Hosting Review Rating

9.5/10

Price: $5.00/Month
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DigitalOcean’s Cloud Hosting advertises great features at a low variable price. Initially, their 55-Second Server Deployment avails users to gain root access in only 55 seconds. SSD Performance of their servers is good enough. They have high storage of around 16TB which means they will never fall short of storing website data. They usually prefer to refer their servers as droplets, so don’t be confused when you see the word droplet on their website.

DigitalOcean has a lightning fast network to ensure high uptime. You can analyze the performance of your cloud and optimize it by paying additional costs. It also has pre-built open source applications, but it does not support mobile applications. KVM and Flexible API help in increasing their value as a cloud hosting service. With a convenient control panel and amazing features, DigitalOcean is one of the best value for money options.

Plans are differentiated by the monthly and hourly charge to offer better insights to customers. Clients know exactly what they are signing up for. You can upgrade plans as per your requirement. Each upgrade adds extra core, RAM, SSD Disk Space, Bandwidth Storage and other needy features. Check out their initial plans:

Why should you opt for DigitalOcean Cloud Hosting Services?

  • Value for Money: You can get great features at a relatively lower price.
  • High Uptime: Their uptime commitment is of 99.99% which is incredible at this price.
  • KVM: This feature makes Linux servers run relatively fast.
  • Support: They have decent support which enables clients to remove their issues timely.
  • SSD: SSD is included in every cloud.
  • Great Features: Each plan of DigitalOcean has some amazing features at a very low price.
  • High Storage: You can get up to 16TB storage for your website.

Pros

  1. Flexible API
  2. Fantastic Features
  3. Value for Money option
  4. High Uptime

Cons

  1. Average Support
  2. Slow Server Issue
8

Reliability

DigitalOcean ensures stable cloud performance with its security features. It’s one of the newest web hosting services around. However, that does not account for their reliability as their support tries its best to curb all kinds of issues. Tier-1 Networks and 10-Gig-E Connections acquire the department of taking care of capacity of clouds. Also, the nightly server backups protect data from getting lost.
9

Uptime

DigitalOcean is relatively new in this business, but this fact has not affected its uptime guarantee. You will get a market standard good old 99.99% uptime commitment from DigitalOcean. Additionally, their stability of their clouds is maintained throughout the day to prevent downtime. Thus, you can safely assume that their uptime rate will never go down.
9

Support

One of the unique strategy used by DigitalOcean includes not giving out phone numbers to customers. Instead, clients are allowed to approach with via e-mail and live chats. Their support is superb considering the stability of their clouds is maintained due to monitoring of cloud servers. They also have a company blog forum with a lot of articles and tutorials to help customers. However, unclear support time degrades the quality of their Support team.
7.5

Pricing

DigitalOcean’s Cloud Hosting Services are relatively cheaper compared to other hosting services. They have divided plans by the monthly and hourly charge which gives customers a thorough outlook of what they are signing up for. It is one of the most efficient options for people who want to try out their luck in Cloud Hosting. You can upgrade to Cloud Hosting with ease, and at this price, it will be worth it.
8.5

Features

If you are looking for a value for money cloud hosting service, then look no further ahead. You won't get better features at this price anywhere else. Their plans differentiate accordingly as per features. The least Disk Space offered by DigitalOcean is 20GB whereas the highest is 960GB. DigitalOcean’s additional features include Hex Core Racks, RAID SSD, Dedicated ECC RAM, 55-Second Server Deployment, Tier-1 Network, KVM and their own Control Panel.

About Digital Ocean

DigitalOcean is an American Cloud Hosting service provider who is based in New York. They have many data centres around the world. The web hosting company was founded in 2011 by Moisey Uretsky, Ben Uretsky, Jeff Carr, Alec Hartman and Mitch Wainer. It has limited its services to Cloud Hosting with the aim of improving Cloud Hosting services only. In 2013, DigitalOcean became one of the first web hosting companies to offer SSD-based virtual machines. It saw a rapid increase in customers as in 2015 DigitalOcean became the second largest hosting provider in the world. Their pricing model has been appreciated a lot as they are hailed as one of the best value for money options in the web hosting market.

Digital Ocean Review Badge

Ranked 260th Position Out of 309 Hosting

Digital Ocean Overall Score History

Ranked 257th Position Out of 309 Hosting

Digital Ocean Reliability Score History

Ranked 274th Position Out of 309 Hosting

Digital Ocean Uptime Score History

Ranked 259th Position Out of 309 Hosting

Digital Ocean Support Score History

Ranked 253rd Position Out of 309 Hosting

Digital Ocean Price Score History

Ranked 245th Position Out of 309 Hosting

Digital Ocean Features Score History