Average, not best
First2Host is not the best but an average hosting provider. The quality of the Services is certainly good but the support is very bad. You can get a lot of better hosting providers than First2Host.
I am totally impressed with the quality of their Hosting plans. Coming at such price, they offer some high-quality stuff and their customer service has been phenomenal.
I have been using their hosting plans and web solutions for a while now. All I can say is that my experience with them has been spectacular.