Hostmetro Reviews By Real Users and Our Expert [2018]

5
Overall Score

Based On 6 Reviews

  • Reliability
    5.3/10
  • Uptime
    5.6/10
  • Support
    4.6/10
  • Pricing
    5/10
  • Features
    4.6/10
  • Reliability
    0
  • Uptime
    0
  • Customer Support
    0
  • Pricing
    0
  • Features
    0

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Hostmetro User Reviews

Below par

| Service Used: Wordpress Hosting | Last Hosting:

Hostmetro is just a below average hosting company with basic features and excess price. It is not worth it especially at the rate which they charge.

Lame hosting

| Service Used: Wordpress Hosting | Last Hosting:

Hostmetro is undoubtedly the worst hosting site there with no support of the technical team whatsoever. They hardly respond in time and in addition to that, they don't know how to solve the problem. I was facing uptime problem and not one person was able to get rid of it.

Lack of support and terrible performance.

| Service Used: Shared Hosting | Last Hosting:

Host Metro is a terrible performer in the world of hosting companies. They do not have a support system at all. It simply keeps their clients on waiting as they hardly answer any emails sent to them. Moreover, the quality of their features is poor. I would ask everyone to stay away from it.

Bad support and no answers to queries

| Service Used: Shared Hosting | Last Hosting:

All the emails are kept unanswered and even if replied they are answered lately.Features offered are average but disappointment by the service.

Poor hosting provider

| Service Used: Shared Hosting | Last Hosting:

In the start, it was good and looked reliable. However, as the days passed it started becoming unreliable as the support team was ignoring my calls and emails were never replied. The support team isn't professional as they always fail to solve my queries. Stay away from this hosting provider. They are just waste of time and money.

Bad service and no support.

| Service Used: none | Last Hosting:

They provide no support and all the emails are kept unanswered. They take a lot of time to reply to all our queries. Also, a lot of spam reports for the emails sent to them. Really disappointed with their service they offer. Features are quite average too.

1
8.6
Expert Rating
  • Reliability
    9/10
  • Uptime
    8.5/10
  • Support
    8/10
  • Pricing
    8.5/10
  • Features
    9/10
Written By: SHP Expert

Hostmetro Expert Review & Rating


HostMetro is a growing web hosting company that has a lot of potentials to further grow in the upcoming years and establish itself as one of the best hosting companies in the world. However, there are certain issues that stand against it at the moment such a downtime issues, average customer support, etc. Though, the company is developing and showing signs of improvement every new day. With so many good features provided to users, HostMetro is definitely a good hosting company.

Overall Rating

9/10


Price: $2.95

Visit Hostmetro

An up and coming competitor in the world of web hosting, HostMetro has been making its progress in the department ever since the company's inception in 2012. With certain special features including decent customer support, price lock guarantee, and free website transfer, HostMetro manages to live up to the standard. HostMetro specializes in offering only shared hosting to its customers. They also offer a 30-day money back guarantee. Is HostMetro the right choice for the users when it comes to web hosting, is it reliable, is it cost efficient, we will find all of that out through this review.

The upcoming points will cover the aspects of HostMetro in a detailed manner. In this review we will be studying of HostMetro in detail, covering almost every necessary detail that is to be known about this web hosting service. In this review, we will go through all the important things there are to know about this relatively young web hosting company. We will be going through the plans that offer, and at what cost. We will also talk about different services that they offer to the customers. The review is based on the actual statistics. Also, we share our experience with HostMetro. Our team knows that experience matters a lot. Moreover, it can help people to choose the best web hosting service for them. This fact is the reason why we have provided a separate section for users to share their experience. Please share your user expertise in the user's section if you have used HostMetro in the past.

Shared Hosting Rating

9/10


Price: $2.95

Visit Hostmetro

Shared hosting is the only form of hosting that HostMetro offers to the customers. HostMetro is definitely a great place to start off your website. The shared hosting services come at a low cost and are mainly targeted towards newbies in the business. HostMetro also provides the users with tools that make it simpler for them to get started with their websites. It also makes transferring your website from another host easier, as HostMetro takes the responsibility of doing it on its own, absolutely free of cost. The shared hosting plans are available at certain different prices so that there's something for a variety of customers in there. Along with that HostMetro also comes with a unique 'guaranteed price lock' which prevents your pricing from going off limits during renewing time.

Check out their plans:

Pros

  1. Cheap Plans
  2. Free Domain Name
  3. cPanel Administration
  4. Good Speed

Cons

  1. Downtime Issues
  2. No Guaranteed Backups
9.2

Reliability

When it comes to being reliable on HostMetro, the service much rather inconsistent but decent. HostMetro isn't recommended for large scale companies, as it may eventually seem overloaded. A major con is the fact that HostMetro doesn't offer guaranteed backups. On top of that, they are limited to back up your files on a much rather weekly basis, and the latest backups will automatically overwrite the older ones. But on the contrary, HostMetro does guarantee your initial low registration rate even for future renewals.
9.5

Uptime

All the things that we've said so far about HostMetro haven't been all that impressive, and sadly the process continues. When it comes to uptime, HostMetro delivers a below average uptime of 99.28%. Reportedly, they will credit your account with an additional month of hosting if they fall below their promised uptime of 99.90%; this is the only silver lining that comes with an otherwise terrible performance.
9

Support

When it comes to supporting HostMetro is inconsistently decent. On a typical day, the customer support will respond to your calls and emails quickly. However, cases have been reported where the customers didn't get any form of response from the support staff. Customers have also complained about the support staff not being knowledgeable enough to solve the issues that they've been having.
10

Pricing

HostMetro offers two shared hosting plans, the Mega Max Plan and the Super Max Plan that come at the cost of $2.95/Month and $6.95/Month respectively. Even though HostMetro offers a legit month to month hosting plan, a major drawback in this that the rate jumps significantly, when you compare it to the much more beneficial long term plan. Also, a sum of $14.49 has to be paid, as it is the setup fee.
8.4

Features

The Price Lock Guarantee is definitely one of the most important features of HostMetro. Usually, when you sign up to a hosting service, the hosts will lure you in with a meager rate. But, when the plan is over, and it's renewing time, the prices go double or triple of what they used to be. Well, that doesn't happen with HostMetro. Even after renewing, you will only be paying the amount that you were paying initially. HostMetro also quickly and conveniently migrates your existing website over to their own servers, absolutely free of cost. If you use their coupon code, you will be offered with a free domain during the sign-up process.

About Hostmetro

HostMetro is a company based in Schaumburg, Illinois, USA. The company is only five years old but assures over 50 years of experience to clients. This is due to the fact that the management and ownership team is filled with a diverse combination of web hosting veterans that bear a total experience that is well over 50 years. HostMetro mainly relies on this combined experience in order to give the clients the best hosting services possible. They aim to provide the most customers friendly, trouble-free, and reliable web hosting services out there. HostMetro thrives on the idea of giving proper and equal attention to all the customers.

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